Hi Rhoderick,
Thank you so much for your kind words and for being a fan of our products! We truly appreciate your support and are thrilled to hear that you love the minimal design and functionality of our Arkose tote. We greatly appreciate your input, as we are always eager to hear from our customers and continuously strive to improve our products and services.
We also appreciate your feedback regarding the shoulder strap, and we understand the importance of comfort, especially when carrying heavier items. Your suggestion for an option for a wider strap is valuable, and we will certainly take it into consideration as we continue to improve our products.
Rest assured that your valuable suggestion has been diligently forwarded to our dedicated product development team. They will carefully review and assess the potential of integrating this idea into our product offerings. It's important to note that the feasibility of new products is often influenced by the level of demand from our customers.
Once again, thank you for your suggestion. If you have any more ideas or feedback in the future, please don't hesitate to share them with us. Your thoughts are invaluable to us as we work towards delivering a superior experience.
Kind regards,